What Is Bitdefender Agent

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Bitdefender Agent Download

Bitdefender
Private
IndustryComputer software
Founded2001
FounderFlorin Talpeș
HeadquartersBucharest, Romania
Area served
Worldwide
Florin Talpeș (CEO)
ProductsSecurity software
ServicesComputer security
Revenue276.89 million lei (2014)
(US$ 74.7 million)
Websitewww.bitdefender.com

Bitdefender is a Romaniancybersecurity and anti-virus software company.[1] It was founded in 2001 by Florin Talpeș who is currently the CEO.[2] Bitdefender develops and sells anti-virus software, internet security software, endpoint security software, and other cybersecurity products and services.

As of 2018, the software has about 500 million users worldwide.[3]

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  • 2Bitdefender products
  • 3Bitdefender technologies
  • 4Criticism

History[edit]

When only the Bitdefender Agent is installed, you may encounter one of the following issues: a) The installer window says “The installation was successful”, but. Bitdefender 2017 & 2018 offline download and installation. Bitdefender Total Security, Internet Security and Antivirus Plus 22 (2018) is Award-winning Windows PC protection. Bitdefender technology best in the performance to defend your Windows PC with a simple one click. It has some great feature like Bitdefender Safebox.

Bitdefender software was originally developed by SOFTWIN and sold as AVX (Antivirus Expert) from 1996 until 2001, when its name was changed. In 2007, SOFTWIN spun off Bitdefender.[4]

Bitdefender products[edit]

Bitdefender develops and markets anti-virus, internet security, endpoint security, and other cyber security products and services.

Consumer products[edit]

Bitdefender's Internet of things device protection solution is called Bitdefender BOX. The box is a router designed to protect smart home products and Internet of Things devices by blocking malicious internet traffic. It is available on both Windows and Mac.

Bitdefender offers a cloud-based security solution with anti-malware and anti-theft capabilities for Android and iOS users that is called Bitdefender Mobile Security.

Business products[edit]

For businesses, the company markets the Bitdefender GravityZone for Enterprise Security. It includes Self-configuring kits for deployment from desktop to datacenter to cloud, software that secures physical, virtual and cloud-based endpoints, and software that uses a Network of malware data to stay updated.[5] Its software product for small businesses looking for simple security called Bitdefender GravityZone Business Security.

Bitdefender technologies[edit]

Bitdefender Antispam NeuNet[edit]

Bitdefender Antispam NeuNet,[6] is an antispam filter trained by the Bitdefender Antispam Lab on a series of spam messages, so that it learns to recognize new spam by perceiving its similarities with the messages it has already examined.

B-HAVE[edit]

In May 2006 Bitdefender developed a new technology, B-HAVE, to reduce dependency on virus signatures through proactive detection of unknown threats. This technology is based on a behavioral analysis in a virtualized environment.[7]

Active Virus Control[edit]

Bitdefender introduced Active Virus Control in August 2009. This technology continuously monitors each program (specific processes) running on the PC as it executes, and it notes any malware-like actions. Each action is scored and, when a given threshold is reached, the process is reported as harmful.

PHOTON Technology[edit]

In its 2014 version, the company claimed to feature a new technology called 'PHOTON Technology', which it says visibly improves computer speed and performance by gradually adapting to each PC.

Content filtering technologies[edit]

Content filtering technologies have been developed to filter raw online content and are applicable and used in antispam, anti-phishing, web filtering, scanning of spam and social networks. They facilitate the creation of signatures to proactively detect never-before-seen malicious files.

Machine learning[edit]

The company claims that Bitdefender is using cloud-based machine learning to identify new malware, malicious URLs and other online threats by processing and analysing big data to obtain behavioral patterns and predict future advanced threats.

Criticism[edit]

Support[edit]

In May 2009, customers criticized Bitdefender's support service for lack of responses.[8] Bitdefender responded by saying they were aware of the problems, and that they would take steps to solve it. They attributed the problem to an unexpectedly high surge in customers.[8] Currently, the company's website claims that support is available 24/7 on telephone, e-mail, Livechat, and an online knowledge base.[9]

Trojan.FakeAlert.5[edit]

Uninstall

On 20 March 2010, computers running Bitdefender under 64-bit versions of Windows were affected by a malfunctioning update which classified every executable program as well as dll files as infected. These files were all marked as 'Trojan.FakeAlert.5' and were moved into quarantine. This action led to software and systems malfunctions that affected users around the world.[10] Bitdefender representatives announced the removal of the faulty update and a workaround for the users affected,[11] except for those using the 2008 version.[12]

Comodo firewall incompatibility[edit]

As of version 2012 of Bitdefender, Comodo Firewall and Bitdefender cannot co-exist. Currently, there is no official solution but there are unofficial suggestions in the forums of Bitdefender.[13]

Asus AiSuite incompatibility[edit]

Bitdefender is incompatible with Asus AiSuite2 and Asus AiSuite3, a motherboard optimization suite of software bundled with Asus motherboards which enables automatic overclocking, power tuning and fan control. Bitdefender claims that the incompatibility is due to 'NDIS Asus driver (WinpkFilter LightWeight Filter), which prevents the installation of some Bitdefender files'.[14]

See also[edit]

  • Code Shikara – a computer worm

References[edit]

  1. ^'Interview with Florin Talpes, CEO at Bitdefender'.
  2. ^'Bitdefender Management'. Bitdefender. Retrieved 31 July 2017.
  3. ^'Anti-malware vendors: global market share 2018 Statistic'. Statista. Retrieved 31 August 2018.
  4. ^'Definition of: Bitdefender'. PC Magazine Encyclopedia. Retrieved 17 May 2019.
  5. ^'Bitdefender GravityZone Enterprise Security'. Bitdefender. Retrieved 31 July 2017.
  6. ^Bitdefender Antispam NeuNet
  7. ^'B-HAVE – The Road To Success'. Security-int.com. Archived from the original on 21 November 2009.
  8. ^ ab'BitDefender support issues'. Pcworld.com. 12 May 2009. Retrieved 17 May 2019.
  9. ^'Support Center'. Bitdefender.com. Retrieved 9 November 2010.
  10. ^McMillan, Robert. 'Bad Bitdefender Update Clobbers Windows PCs'. PC World.
  11. ^'Trojan.FakeAlert.5 Update issue'. Archived from the original on 24 March 2010.
  12. ^Peter Bright (22 March 2010). 'Bitdefender update breaks 64-bit Windows PCs'.
  13. ^'2012 Not Compatible With Comodo Firewall'. Bitdefender Forum. Retrieved 14 October 2017.
  14. ^'Bitdefender installation fails due to ASUS AI Suite software - Bitdefender Support Centre'. bitdefender.co.uk. Retrieved 4 June 2014.

External links[edit]

  • Official website‹See Tfd›(in Romanian)
Retrieved from 'https://en.wikipedia.org/w/index.php?title=Bitdefender&oldid=903287495'
by Martin Brinkmann on July 19, 2018 in Windows - 15 comments

Bitdefender Agent is an official program by Bitdefender that gets installed alongside other company products such as Bitdefender Antivirus Free Edition or Total Security usually.

You may notice that Bitdefender Agent is running on the system when you check the Task Manager or any third-party process manager.

The process names are ProductAgentService.exe and bdagent.exe among others but the description reveals that it is Bitdefender Agent. If you notice that Bitdefender Agent runs on a Windows PC you may wonder about the functionality of the process and how it got on the system in first place.

What Is Bitdefender Agent Free

The following guide explains what Bitdefender Agent is, how it landed on the Windows machine, and how to remove it.

How to remove Bitdefender Agent

Bitdefender Agent gets installed alongside other Bitdefender products usually. While it is installed separately from the Bitdefender product, e.g. Bitdefender Antivirus Plus, it is part of the product installation and goes by unseen because of that.

What Is Bitdefender Agent

It is difficult to find out what Bitdefender Agent is; a search on the Bitdefender website reveals little information about the product. A support article highlights that bdagent.exe 'holds the Bitdefender desktop widget, Wallet master password, the ‘B’ system tray icon and “Bitdefender Awake” popup'.

The core issue that users may have with the program is that it is not removed when Bitdefender is uninstalled on a PC.

In other words; Bitdefender Agent remains installed on the machine even if you remove Bitdefender's security product from the system. It is unclear why Bitdefender made the decision to keep the program on the system when users and administrators select to remove company products.

Bitdefender Agent may be the cause for installation issues if a user tries to install Bitdefender products and it is completely unnecessary if users don't plan to install another Bitdefender product on the PC.

Program details:

  • Installation folder: C:Program FilesBitdefender Agent
  • Scheduled Task: Bitdefender Agent WatchDog set to run on log on.
What Is Bitdefender Agent

Uninstallation

You can remove Bitdefender Agent like any other program installed on the Windows PC. If you run Windows 7 or Windows 8, you can remove the program using the Control Panel while Windows 10 users may use the Settings application for that.

You may also use third-party program uninstallers which offer clean-up operations after the regular removal.

What Is Bitdefender Agent For

Probably the easiest way to remove the program is the following:

  1. Open the Start Menu.
  2. Type appwiz.cpl and select the result. This should open the Programs and Features Control Panel applet.
  3. Locate Bitdefender Agent in the list of installed programs.
  4. Right-click on it and select uninstall.
  5. Confirm the UAC prompt and wait until the process completes.

Bitdefender Agent is removed from the system. You may want to check the program folder and the Task Scheduler to make sure the program is removed completely.

Closing Words

Bitdefender's installer will install Bitdefender Agent again should you install a company product again on the target machine. The program is loaded on log in and it runs as a background process even if no other Bitdefender software is installed.

Now You: What is your take on Bitdefender security products?

How to remove Bitdefender Agent
Description
Bitdefender Agent is an official program by Bitdefender that gets installed alongside other company products such as Bitdefender Antivirus Free Edition or Total Security usually.
Author
Ghacks Technology News
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